Labor Disruption
Assisted during labor disruption and simultaneous EMR conversion at a 462-bed academic medical center during the COVID-19 pandemic.
T-14 DAYS - CONSULT
- Designed custom crafted rapid response program using CRU48 best practices to support continuation of quality patient care
- Provided framework to begin pipelining candidates, filling positions and providing nursing, allied and non-clinical support
- Engaged supplier partner network
- Pivoted current on-site contract and EMR professionals
- Determined meeting cadence
T-10 DAYS - DEPLOY
- Coordinated and managed professionals from onsite command center
- Leveraged candidate delivery teams to quickly assess position prioritization
- Enabled professionals’ compliance and orientation technology
- Secured logistics contracts and on-site workflows utilizing social distancing requirements
T-7 DAYS - EXECUTE
- Managed and coordinated system access, timekeeping / badging, core mandatory module completion
- Dispatched plan for transportation, building entry / exit, check-in
- Enacted 24/7 communication plans to keep all professionals, supplier partners, vendors and hospital informed
RESULTS - STABILIZATION
- 200+ professionals cleared and checked in on first day of command center opening
- ZERO patient falls house-wide during CCH occupation
- 700+ total professionals mobilized
- Successfully acclimated staff upon return with extra support
- Converted 5% of professionals to permanent placement matches systemwide