Critical Coverage & EMR
Implemented rapid staffing plan to address COVID-19 demand surge and EMR training.
Client Type
- Nationally renowned teaching hospital
- Community, acute, psychiatric and children’s hospitals
- Numerous outpatient clinics
- 2,000+ beds total
Crisis/Challenge Type
- Patient surge from Delta variant wave
- Needs for LPNs, RNs, allied and locums
- Units affected: Progressive Care, Critical Care, ER, MS, PICU, NICU, Peds ER, Respiratory Therapy, L&D and Perioperative
Our Customized Solution
- Established market-competitive crisis rates
- Created priority staffing focus
- Leveraged more than 60 proven supplier partners
- Modified credentialing process
Specific Challenges
- Critical timelines for a very large volume of highly skilled clinicians
- Extraordinary demand for pediatric specialty RNs and RRTs
CRU48 Implementation Outcome
- Identified, hired and onboarded more than 620 clinicians within six months
- Rapid deployment of 14 L&D RNs to support safe delivery of 525 babies in July 2021
- No increase in sentinel events or clinician performance
- 95.20% of RNs recommended by client managers for rehire
- 95% on time starts and 96% fill rate
- Established additional orientation dates, EPIC test out procedures and EPIC training classes